Terms & Conditions

1. Acceptance and eligibility

These Terms & Conditions form a legal agreement between you and the operator of Planet 7 Oz Casino. They apply to the website, account services, games, promotions, payment features and any other services made available through the platform. Additional rules may apply to particular games, offers or services. Those rules will form part of these terms when they are displayed or made available to you.

By visiting the website or using an account, you confirm that you have read and accepted these terms. If you do not agree with any part of them, you must not use the services. You are responsible for checking the current version before playing, as the terms may be updated from time to time.

You must meet all legal and age requirements that apply in your location. You must not access or use the services where online gambling is prohibited or restricted by law. It is your responsibility to understand the rules that apply to you and to make sure that your use of the platform is lawful.

• You must provide accurate information when registering and keep that information current.
• You must be of the minimum legal gambling age applicable to you.
• You must use the services only for your own personal and lawful purposes.
• You must not use the platform on behalf of another person or allow another person to use your account.
• You must not be excluded, restricted or otherwise prohibited from gambling under applicable law or a relevant operator process.

The operator may refuse an application, restrict access or close an account where it reasonably considers this necessary for legal, security, responsible gambling, verification or operational reasons. Any action will be handled in accordance with applicable requirements.

2. Accounts, identity and security

Some services require you to register an account. You may only create and maintain one personal account unless the operator expressly permits otherwise. Duplicate, false or misleading accounts may be suspended or closed. Any decisions about linked accounts, balances or transactions will be made after reviewing the relevant circumstances and applicable rules.

You are responsible for protecting your username, password, authentication details and devices used to access the platform. Do not share your login information with anyone. If you believe that your account has been accessed without permission, or that your credentials have been lost or compromised, you must stop using the account and notify the operator through the available support channel.

The operator may ask for documents or information to confirm your identity, age, address, payment method, source of funds or other account details. Verification checks may be required before particular services can be used or before a transaction can be completed. Information must be genuine, complete and readable. Failure to provide requested information may result in temporary restrictions or other action permitted by these terms.

You must not use the platform for fraud, money laundering, unlawful activity, market manipulation or any other prohibited purpose. You must not attempt to interfere with the website, bypass security controls, introduce malicious code, scrape restricted data or use automated tools to access games or account features unless expressly authorised.

• Keep your account details accurate and up to date.
• Use payment methods that are held in your own name or that you are authorised to use.
• Review account activity and report anything that appears incorrect.
• Follow all on-screen instructions and game-specific rules.
• Do not exploit errors, technical faults or pricing mistakes.

3. Games, deposits and withdrawals

Games are provided for entertainment and are subject to their displayed rules. Before participating, you should review the relevant information about the game, including how outcomes are determined, the value of any stake and any applicable conditions. Game results are determined by the relevant system or game process. You must accept the outcome recorded by the platform, subject to any investigation or correction required by law.

You are responsible for checking your stake, balance and transaction details before confirming an action. Once a game entry or transaction has been accepted, it may not be cancelled except where the platform rules, technical circumstances or applicable law allow cancellation. If a system error affects a game or transaction, the operator may correct the error, void the affected activity or take another reasonable step consistent with applicable requirements.

Deposits and withdrawals are subject to the payment options shown on the website, verification requirements, banking processes and any applicable conditions. The availability of a payment method may change. You must not deposit funds using a payment instrument that does not belong to you or without the permission of its owner.

A balance shown in your account is not a bank deposit and does not create a separate banking relationship. You should only deposit money that you can afford to lose. The operator may review transactions and may delay, reject or restrict a transaction where this is reasonably required for verification, security, responsible gambling, payment processing or legal compliance.

Promotions, rewards and special offers may have separate terms. Those terms may include eligibility requirements, expiry conditions, wagering or play conditions, contribution rules, excluded activities and other restrictions. You should read the relevant promotional terms before accepting an offer. If a promotional term conflicts with these general terms, the specific promotional term will apply only to the relevant offer, unless the applicable law requires a different result.

You must not abuse an offer, claim a reward through multiple accounts, use misleading information or manipulate a promotion. Where misuse or an error is identified, the operator may remove an affected reward, correct the account balance or restrict access, subject to applicable law.

4. Responsible gambling and privacy

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget and time limit before you start, and never gamble with money needed for living expenses or other commitments. Avoid gambling when you are upset, under the influence of alcohol or unable to make clear decisions.

The platform may provide tools and information to help you manage your play. Depending on availability and applicable requirements, these may include deposit limits, time reminders, activity information, account breaks, self-exclusion or other controls. You should use the controls that are suitable for your circumstances and seek independent support if gambling is causing concern.

If you ask for an account restriction, break or self-exclusion, the request may be applied in accordance with the available process and relevant requirements. You must not attempt to avoid a restriction by opening another account or using another person's account. The operator may take steps to prevent or close accounts that appear to be used to circumvent a restriction.

Privacy and communications

Personal information is collected, used, stored and disclosed as explained in the Privacy Policy. This may include information needed to provide services, process payments, verify identity, protect the platform, meet legal obligations and support responsible gambling. You should read the Privacy Policy to understand how information is handled.

By creating an account, you agree to receive service-related communications where reasonably necessary, such as security notices, account messages, transaction updates and changes to these terms. Marketing communications will be managed in accordance with applicable law and any available preferences or opt-out process.

5. Website use, suspension and general provisions

The website and services are provided subject to availability. Maintenance, updates, internet failures, payment network issues, events outside reasonable control or other technical circumstances may affect access. The operator does not promise that the website will always be uninterrupted, error-free or available on every device.

Content on the platform is provided for general information and gameplay purposes. You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without permission. Trade marks, software, designs, text, graphics and other materials remain protected by applicable intellectual property laws.

The operator may suspend, limit or terminate access to an account or service where there is a suspected breach of these terms, a security concern, a verification issue, responsible gambling concern, unlawful activity, payment problem or operational reason. Account closure does not remove rights or obligations that arose before closure. Any remaining balance will be dealt with according to the relevant rules and applicable law.

Nothing in these terms is intended to exclude, restrict or modify a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified. Subject to those protections, the operator is not responsible for loss caused by misuse of the account, inaccurate information supplied by you, interruptions outside reasonable control or your failure to follow the website instructions.

If a provision of these terms is found to be invalid or unenforceable, it will be read down or removed only to the extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that it has been waived. You may not transfer your rights or obligations under these terms without permission.

These terms are governed by the laws that apply to the services and your use of the platform, subject to any mandatory consumer protections. The operator may update these terms by publishing a revised version on the website. Continued use after an update means that you accept the revised terms, except where applicable law requires a different process.

If you have a question about these terms, account activity, a transaction or a complaint, use the support or complaints process made available on the website. Please provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information.