Contact Us

Need help with Planet 7 Oz Casino? Email our support team at support@planet7ozcasino.click and provide enough information for us to understand your question and assist you efficiently.

Planet 7 Oz Casino holds a licence issued by the Cyprus government. All games are independently tested for randomness and fairness by Gaming Labs International (GLI), and all transactions are protected by SSL encryption.

Welcome Bonus$4,000 + 55 Free Spins

  1. Established2008
  2. Games250+ RTG titles, 96.9% payout rate
  3. CurrenciesAUD and Bitcoin
  4. OperatorPrimrose Media Limited

How to get in touch by email

To contact Planet 7 Oz Casino support by email, write to support@planet7ozcasino.click. Please use the email address linked to your account where possible. In your message, include your account email or username, a short description of the issue, and screenshots if relevant. These details can help the support team understand your request faster and avoid unnecessary follow-up questions.

You can contact support about common questions and requests, including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms, eligibility and general promotion enquiries
  • Technical problems, errors or difficulties using the website
  • Responsible gambling information, account restrictions or other support requests

For your security, do not include your password, full payment card details or other sensitive authentication information in an email. Messages are usually answered within 24 hours, although response times can vary depending on the nature and volume of requests. If your question concerns an account or transaction, keep any relevant reference information available so the team can review it more effectively.